Delivery Information

Transport expenses depends on the total weight and delivery distance. Total price of the transportation is given by the system automatically.

Within the EU we offer good price for transport. The price is fixed - for packages weighing 0-30 kg. Thus, the same price for a package of 1 kg or 30 kg.

Transport:

The transport is ensured via the international express service  DPD or FedEx or TNT delivery. By default, the system chooses DPD; if we find that FedEx or TNT is better or cheaper for your package, we will select the carrier and state it on Proforma Invoice. In exceptional cases (very small packages) we can send by Czech Post, but delivery takes longer and the liability is very limited.

Delivery time:

Estimated date of dispatch can be seen in the pro forma invoice.

Delivery to countries outside the EU:

For shipment towards non - EU countries, goods are subject to customs duties and possible taxes. Any additional tax necessary to clear package through customs will be paid in full by the recipient. If the customer refuses the goods, or if the delivery is impossible for any reason (wrong recipient address or phone number; recipient’s repeated absence; other reasons) a fee will be charged for the following expenses: delivery of goods + return of goods + customs clearance for the returning goods. The sum will be charged in full to the recipient. Only the value of the goods will be refunded. Duties and taxes may differ from country to country and are charged when the goods reach their destination. For further information regarding duties and clearance, please contact your local customs offices.