Terms & Conditions

General:

This e-shop is designed for trade customers only. If you are a fishing tackle retailer, professional fly tier or distributor please make a simple step and register. We will inform you by email as soon as your account is activated.

For other visitors these web sites serve as a catalogue of our products.

Ordering:

Please, order in the e-shop, which will guide you while shopping step by step. If for some reasons you cannot order in the e-shop, please send the orders by e-mail to the following address: order@sybai.com . We will be glad if you order in this e-shop. Received order is confirmed by e-mail or fax by document “Confirmation of Received Orders”, which is created by information system. The document runs in English or German or French language (format PDF). If the customer agrees with the content of this document, we send him Proforma Invoice within 3 workday at the latest. This invoice is created from the document “Confirmation of Received Orders\" and therefore contains the same initials and items. It also contains item “shipping and handling”.  Proforma invoice contains the data required for payment (SWIFT,IBAN).

Is there a minimum wholesale order value 300 EUR - if it is less, we charge € 8.90 for the EU customers or 28,90 for the customers outside EU (these fees include the cost of bank transfer and customs clearance in our country Czech republic) . The first order is no limited.

From January 1, 2016:

For wholesale customers outside the EU: if order is less than EUR 300 in some cases we charge € 19.00 (these fees include the cost of customs clearance in our country Czech republic).